Who are we?

Mutabor.

Where do you ship?

We deliver to most countries. To check availability, proceed to checkout, if your country doesn't appear, we're unable to ship there.

How long does shipping take?

YET TO BE SPECIFIED

What about customs and import duties?

Some ingredients may be restricted depending on your country's regulations. We recommend checking before ordering. Any customs issues, taxes, or additional fees are the customer's responsibility.

Is it safe to pay on your website?

Yes. Our store runs on Shopify, a widely trusted and secure e-commerce platform designed to protect your payment information. You can read more about Shopify's security here.

Can your perfumes cause allergic reactions?

All products comply with IFRA and EU standards, but there is always a small risk of irritation or allergy. We recommend testing a small amount 12 to 24 hours in advance. Refunds are not provided if a reaction occurs after use.

Do you offer samples or discovery sets?

Yes, here.

What ingredients do you use in your perfumes?

We blend high-quality natural extracts with carefully selected synthetic materials to achieve the intended scent profile, without relying on low grade ingredients to reduce costs.

How long do your perfumes last?

Longevity varies depending on skin type and usage, but our fragrances are designed to provide lasting performance throughout the day.

Are your products vegan?

Yes, none of our products contain ingredients derived from animals.

How can I contact you?

You can contact us by email at mutabor.esp@gmail.com or through our Instagram.

Do you offer perfume refills?

At the moment, we do not provide a refill service.

Where is Mutabor based?

Our handmade perfume lab is located in Madrid, Spain.